Support
Contact us
Email glashion.studio@gmail.com with your question or feedback.
If it’s about your account, send it from the email address you sign in with. We reply within a few working days.
Common questions
Do I need an account?
No. Tap Continue as guest on the sign-in screen. Your lists, ticks and photos stay on this phone only: nothing is sent to our server. AI drafting and editing need an account. To keep a backup or use another phone, sign in later from Home or Profile; everything you made as a guest comes with you.
How do I sign in?
Use Sign in with Apple (iPhone), Sign in with Google, or your email address. With email we send you a 6-digit code; there is no password.
I didn’t get the sign-in code
Check your spam or junk folder, and that the email address is spelled right. After a short wait you can ask for a new one. Each code works once, for 10 minutes, and stops after 5 wrong tries.
Why didn’t a reminder go off?
Reminders are scheduled on your phone. Check that notifications for Check It Twice are allowed in your phone’s Settings, that Notifications is on in Profile, and that Remind me is on for the list. A reminder only fires while the list still has unticked items. Focus modes and battery saving can delay or hide notifications.
Do my lists work offline?
Yes. Everything works without a connection. If you’re signed in, changes sync to your other devices when you’re back online. Photos upload once you’re connected.
Who can see my lists?
Only you. Lists aren’t shared with other people. Reminder notifications show the list’s name, so anyone who can see your lock screen may see it. You can hide notification previews in your phone’s Settings.
How do I delete my account or my data?
In the app, go to Profile, then Delete account. As a guest, the same row is Delete data on this phone. See Delete your account for the details and what to do if you no longer have the app.
Legal
Read our Privacy Policy and Terms & Conditions.