Delete your account
Delete in the app
- Open Check It Twice and go to Profile.
- Tap Delete account.
- Tick I understand, then tap Delete account. If you last signed in more than a few minutes ago, the App asks you to sign in again first.
Deleting can’t be undone. If you might want your lists later, keep a copy before you delete.
No longer have the app?
Email glashion.studio@gmail.com from the email address you use to sign in, with the subject “Delete my Check It Twice account”. If you signed in with Apple using “Hide My Email”, tell us so we can find your account. We may ask you to confirm the request, and we’ll delete the account within 30 days.
What gets deleted
- Deleted straight away: your account, email address, name and profile photo, all your lists, items, categories, history and proof photos, your settings, your sign-in methods and every signed-in session. If you used Sign in with Apple, we also revoke the App’s access to your Apple ID. On the phone you delete from, the App removes your local lists, photos and reminders.
- Deleted within 30 days: remaining copies in our sync records, security records and backups.
- Kept for up to 12 months: records of AI requests used for daily limits. They hold the feature, size and result, never what you typed.
- Not linked to you: anonymous usage statistics and crash reports in Firebase, which follow Firebase’s retention settings, and cached AI drafts, which hold no account ID and expire within 30 days.
Other phones still signed in to the account are signed out and stop syncing. See the Privacy Policy for more detail.
Using the app as a guest?
A guest’s data is stored only on the phone, so there is no account to delete on our server. Go to Profile and tap Delete data on this phone, or delete the App.